Just like GTBank Nigeria blocked the use of their Naira and Dollar Mastercards on Google Play Store, they’ve suddenly done the same on PayPal too. I was trying to purchase an item that was sort of on sale on Amazon via MallForAfrica and Paypal kept giving me this error: The Transaction Couldn’t Be Completed. Please redirect your customer to Paypal
After three failed attempts, I sent a tweet to MallForAfrica in hopes the problem was with their app. While awaiting a response, I decided to renew my domain name via Hostgator and yet again PayPal wouldn’t allow my payment go through.
I eventually had to settle my bill by using the debit card directly. I did notice that for some reason PayPal was suddenly giving me the option to pay in Naira. That is, just like Google Play Store, they had implemented Dynamic Currency Conversion. That’s when I suspected GTBank was blocking all PayPal transactions on my card.
I searched for a way to turn this currency conversion off and it was not so obvious on PayPal’s site but by luck I stumbled on the right link to disable PayPal’s automatic Dynamic Currency Conversion.
How To Make Nigerian Debit Cards Work On PayPal
Click here and then login to your PayPal account.
Click on Conversion Options.
Select and submit the second option which says Bill me in the currency listed on the seller’s invoice as shown below and click submit.
That’s all there is to it. Try making another purchase with PayPal and it should go through now.
If this fixes The Transaction Couldn’t Be Completed. Please redirect your customer to Paypal error or sudden card decline error for you, do please let me know in the comment section below.
If you’re having the same card declined issue on Google Play Store, I highly recommend you check out How To Use Nigerian Debit Cards On Google Play Store.
Do have a great weekend guys.
P.S: If the link above doesn’t take you direct to the currency conversion option page, here’s how you can get there.
Log into your PayPal account, click on the Settings icon and then switch to the Payments tab.
Click on Manage pre-approved payments
In the sidebar, click on manage preapproved payments.
In the my preapproved payments page, click on Set Available Funding Sources. This should take you to the first screenshot in this article (scroll back up). You can now proceed to switching off PayPal’s automatic Dynamic Currency Conversion
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I WANT TO ASK THIS QUESTION, I LINKED MY ACCESS NAIRA CARD ON MY PAYPAL ACCOUNT, CAN I WITHDRAW MONEY FROM MY PAYPAL HERE IN NIGERIA? I MEAN CAN I TRANSFER FUND?
No you can’t transfer funds yet until PayPal enables that feature for Nigeria
Please which of the banks is compatible with PayPal?
And what account type saving, current, or domiciliary account cos I’ve tried linking my card but all effort prove abortive.
Only domiciliary account cards are working with PayPal for now
I have just opened a PayPal account..I am trying to link my GTB & Zenith Naira Master cards but it’s not working…Keeps telling me I should try another card..I know Nigerian banks stopped naira cards for International transactions…is there a way around this?
@Paul I suggest you call gtb customer care. Your card is meant to work. Maybe it’s network issue or you’ve used up your allocated $100 for the month
Same thing also with my Zenith Bank Naira Master card…It says this card is not accepted, please try another card…Could changing the billing address to a US address fix it…just like the fix of play store?
@Paul as far as I know only GTbank and Access Bank are the only ones allowing international transactions. That’s why the Zenith is failing
Well I called GTbank and they said that for now their cards are no longer working on Paypal due to scarcity of FX, but that I can use my naira card directly on the merchant site to pay for dollar transactions.
Well let me try it and see.
Thank you for your efforts.
@Paul that sounds very silly. Doesn’t make any sense. No be the same dollars PayPal go charge wey the merchant go charge directly?! I might be making another PayPal order soon so I’ll buzz you if I remember …So as to let you know if it’s for real.
That’s how one of their customer care guys told one of my friends that he can no longer use his card for international transactions because they’ve stopped it. I buzzed their customer care on Twitter and they said na lie. I made an order on AliExpress and it went through
@Paul: Bros no be lie oh! I just tried making a MallForAfrica order using my PayPal account as always and the thing no gree go through. I ended up having to input my details directly on MallForAfrica.
I will buzz them on twitter to see whats up sha. Good night man
Well glad you confirmed it…Thanks for the tip
You’re welcome
Will the exchange rate remain the same or will it change?
@Doyin the exchange rate stays the same as it is determined by your bank
I usually get a rate of 320 per dollar, would like to know if it will change or not
@Doyin That’s what GTBank charges now but it tends to fluctuate sha.
This works for me, I was able to change Paypal settings when I saw this post. Keep up the good work bro.
@Ajetayo: Thanks man. You’re welcome
this also worked as well.Thanks once again.
You’re welcome and don’t forget to spread to the word. Thanks for dropping by and taking a chance 😄