I’ve been having issues with my HP Compaq notebook computer for quite some time now and thus when the time came to get a new mobile computer, I decided to go with a netbook, specifically the Samsung NC215-A01 netbook ‘cause it comes with a solar panel that makes charging the battery without an AC power supply easy breezy.
In order to get it fully ready for all my mobile blogging and multimedia playback needs, I’ve been installing and uninstalling softwares while facing a few Windows 7 Starter Edition compatibility issues.
Amongst the “troublesome” softwares is RIM’s BlackBerry Desktop Manager which keeps popping up this error message:
“The installation files cannot be validated. Please verify the installer package and try again”
Thanks to an article at Microsoft’s TechNet Forum, I was finally able to get the application to install and here’s how you can get rid of that error message and successfully install BlackBerry Desktop Software on your computer.
NOTE: I’m running Windows 7 Starter Edition 32-bit SP 1
Right click and save the following certificate to your computer > > BlackBerry Desktop Certificate.
Open Internet Explorer and go to Internet Options. Switch to the Content Tab as shown in the image below and then click on Certificates.
On that page, click on import to launch a wizard that will guide you through the importation of the BlackBerry certificate you just downloaded above.
Once the import has been successfully completed, simply close Internet Explorer and try your BlackBerry Software installation again.
The error message should be no more now and your application will install hitch free.
Do please share with us if this fix works for you. Thanks 
You’ll also like:
- Step by Step Tutorial To Upgrading Your BlackBerry Operating System
- How To Fix BlackBerry Desktop Manager Not Detecting New BlackBerry OS
- How To Install BlackBerry Apps From PC To BlackBerry Device
- Download BlackBerry Desktop Software 7.0 BETA
- Top Blackberry 10.2.1 Cool Features – Screenshots Included
Please rate & share this article to help others. Thanks
It work perfectly I follow the instruction dowloaded the certificate bb.cet pasted it in the contet where we have certificate and I was able to install the software
Did not work for me…Windows XP SP3 and BB DM 7.1 :-(
Wow,simply installed…dats what am talkin about real heros….
@no good: lol. Thanks
It works, it works & it works.TQVM
Thanks man…. It really worked…… Sosososos happy
Thankyou so much!!! Hour’s of google searches and you made it seem soooo easy <3
Thanks for the help It worked for me
Thanks a mill bro. It works
thanks a lot it works perfectly
Wow!!! :-) thank you , it worked!!!
you’re welcome Fikile
Finally it worked!
Thanks a lot.
The nigerian link solved my problem . Thanks for your effort
pls if blackberry is connecting but is not loading the all os for blackberry, am using window 7, what shold i do
What do you mean by *all os for blackberry*?
man: yu a lifesaver
Thanks for your article, I’m running Windows 7 ultimate , Blackberry desktop software 7.0 , and it’s work for me
Awesome!!!!!! Thanks Worked for me too! The cert in the BB Desktop Manager install package I downloaded today from RIM expired in June????? RIM…..Whats up?????
I just wish they would include certs with far expiry dates into the installation package.
I had been trying to get this done since 4 days,and after reading your tutorial I got it fixed in 4 minutes,thanks a lot and God bless you.
Thanks,
Ian
You’re very much welcome. Do have a great weekend sir :D
Easiest solution. Thanks
Thank u sooo much God bless u, uve been a blessing to me. Thanks
Thanks for the compliments man
Thanks a lot. It your fix helps
Well yet again patchworks has not failed to patch things up once again, other sites were complicating the issue instead of fixing it.
Thank you, Udegbunam Chukwudi
LOL. Thanks man. I’m glad my own small tip helped you out once again ;)
thanks, installing d bb.cer worked the
miracle.
Thanks and God bless u
You are welcome man. Do have a great Sunday ;)
it worked for me thanks a ton
Thanks so much !!! It works !! i can install the blackberry desktop software now.. :D
Thanks so much! Have been trying to install desktop software for the past two days and I just came across this website a few minutes ago. I followed the instruction and now I have it installed on my pc. *bookmarks website*
You’re very much welcome and feel free to browse the site for more blackberry tips or ask any question regarding some difficulty you’re facing with your BB. I’ll help out if I can.